BUNNY CHARM SCHOOL: HOW TO WIN FRIENDS AND INFLUENCE PEOPLE | BECOME GENUINELY INTERESTED IN OTHER PEOPLE
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WE NOW ENTER the section of the book that Carnegie calls "Six Ways to Make People Like you," and so obviously these next few chapters will be firmly ensconced in the "How to Win Friends" territory. As we have seen from previous chapters, Carnegie firmly believes that the best way to have people respond well to you is to treat them as though they were the center of the universe, and he makes that utterly explicit here, saying "You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."
In fact, he begins the chapter by presenting his idea of the perfect friend: a dog. According to Carnegie, we can't help but fall in love with dogs, because they are so thoroughly beside themselves with pleasure when they are with us. Carnegie was a great lover of dogs, and mentions his own best friend when he was a child, a pet dog who was killed by a lightning strike when Carnegie lay by him. Now, this is not the sort of story you should mention in a sentence and then leave alone, but Carnegie goes no further. Apparently, spontaneous dog electrocutions are one-sentence tales for Carnegie.
There are two things I would like to say here. Firstly, not everybody loves dogs. I do, but some view them as unendurably neurotic creatures, and it's true. While it may be forgivable for a dog to go into near seizures of pleasure upon being tossed even a scrap of attention from a person, that sort of behavior is generally frowned on when people do it. But, of course, I don't expect that Carnegie is suggesting we should be just like dogs, but instead that we might be inspired by their boundless interest in us. I would suggest that people who don't like dogs might not even like people who are inspired by dogs, so it's not a bad idea to make sure you are not overwhelming somebody with sloppy, canine-like fascination.
Secondly, it should be noted that, throughout the book, Carnegie works under the assumption that his readers, and the people they will meet, are all pretty normal. There are no creeps in Carnegie's world, and he doesn't give you any real tools to handle them. There are just some people who need to work on themselves a lot before they go glomming on to other people, attempting to dazzle them with their panting interest. We have all, at once time or another, had this sort of experience with someone that we just don't want to get to know at all, because they seem as though they may be dangerously unbalanced.
Additionally, there are hustlers out there who take advantage of people's native good manners, and abuse them to try and get their way. These people deliberately don't respond to being politely rebuffed, because their only concern for manners is how they can be twisted to their benefit. You might have had the sort of experience where someone aggressively tries to panhandle, or flirt, or sell something, and just seems oblivious when you demur. My policy is that a hard sell gets a hard no, but Carnegie isn't going to help you with these guys.
So be it. That's the caveat of this book: It's useful in dealing with ordinary people, and pretty useless when it comes to dealing with more wretched examples of humanity.
With that in mind, Carnegie is right about developing a real interest in others -- and not just in their lives, but in the things they are interested in. There is a joke that Emo Phillips used to tell about thinking that his brain was the most fascinating organ in the human body, and then he realized who was telling him that. Well, our brains are also pretty good at convincing ourselves that we are scintillating, and, therefore, making our experiences the ones we enjoy talking about. It's human nature to want to be the center of attention; or, if not human nature, it is my nature.
I've managed to control it, for the most part, but when I was a teen I was so greedy for attention that I was jealous whenever anybody else got it, and tried to get myself into the frame, in a manner of speaking. Someone pointed this out to me when I should have been old enough to have figured it out on my own -- about the age 18 -- and I was embarrassed by both how naked my need for attention was an how obvious it was. I quickly became a lot more gracious about sharing the limelight, even if I wasn't happy about doing so.
Despite this, when you're fascinated by yourself, you tend to let yourself be the subject of conversation, and sometimes gently push the issue. I have had a terrible habit of just waiting out whatever somebody else has had to say, focusing rapt attention on whatever they were saying so that I could take advantage of any pause to turn the conversation back to me, where it belongs.
Now, I don't do this all the time, and I know it is obnoxious, so I try to be aware of it and wrestle it under control, but this is an area that requires some retraining of habits from me. I don't think I am uniquely despicable in subtly making myself the center of discussion -- no, Carnegie's whole premise is that we all crave and seek that. But he is of the opinion that if we flatter others by giving them our full attention, and do so without faking it, but because we really are interested, the benefits will be enormous.
I have a feeling he's right, but, more than that, letting other people have the spotlight is an important lesson in humility, and one I can afford to make habit. I shouldn't need to constantly reaffirm how awesome I am by seeking the attention of others. I should, instead, have enough confidence in my own awesomeness, if you will excuse the expression, not to need to waste time on it, but instead invest that time in learning about how awesome someone else is.
More from the Bunny Charm School.
In fact, he begins the chapter by presenting his idea of the perfect friend: a dog. According to Carnegie, we can't help but fall in love with dogs, because they are so thoroughly beside themselves with pleasure when they are with us. Carnegie was a great lover of dogs, and mentions his own best friend when he was a child, a pet dog who was killed by a lightning strike when Carnegie lay by him. Now, this is not the sort of story you should mention in a sentence and then leave alone, but Carnegie goes no further. Apparently, spontaneous dog electrocutions are one-sentence tales for Carnegie.
There are two things I would like to say here. Firstly, not everybody loves dogs. I do, but some view them as unendurably neurotic creatures, and it's true. While it may be forgivable for a dog to go into near seizures of pleasure upon being tossed even a scrap of attention from a person, that sort of behavior is generally frowned on when people do it. But, of course, I don't expect that Carnegie is suggesting we should be just like dogs, but instead that we might be inspired by their boundless interest in us. I would suggest that people who don't like dogs might not even like people who are inspired by dogs, so it's not a bad idea to make sure you are not overwhelming somebody with sloppy, canine-like fascination.
Secondly, it should be noted that, throughout the book, Carnegie works under the assumption that his readers, and the people they will meet, are all pretty normal. There are no creeps in Carnegie's world, and he doesn't give you any real tools to handle them. There are just some people who need to work on themselves a lot before they go glomming on to other people, attempting to dazzle them with their panting interest. We have all, at once time or another, had this sort of experience with someone that we just don't want to get to know at all, because they seem as though they may be dangerously unbalanced.
Additionally, there are hustlers out there who take advantage of people's native good manners, and abuse them to try and get their way. These people deliberately don't respond to being politely rebuffed, because their only concern for manners is how they can be twisted to their benefit. You might have had the sort of experience where someone aggressively tries to panhandle, or flirt, or sell something, and just seems oblivious when you demur. My policy is that a hard sell gets a hard no, but Carnegie isn't going to help you with these guys.
So be it. That's the caveat of this book: It's useful in dealing with ordinary people, and pretty useless when it comes to dealing with more wretched examples of humanity.
With that in mind, Carnegie is right about developing a real interest in others -- and not just in their lives, but in the things they are interested in. There is a joke that Emo Phillips used to tell about thinking that his brain was the most fascinating organ in the human body, and then he realized who was telling him that. Well, our brains are also pretty good at convincing ourselves that we are scintillating, and, therefore, making our experiences the ones we enjoy talking about. It's human nature to want to be the center of attention; or, if not human nature, it is my nature.
I've managed to control it, for the most part, but when I was a teen I was so greedy for attention that I was jealous whenever anybody else got it, and tried to get myself into the frame, in a manner of speaking. Someone pointed this out to me when I should have been old enough to have figured it out on my own -- about the age 18 -- and I was embarrassed by both how naked my need for attention was an how obvious it was. I quickly became a lot more gracious about sharing the limelight, even if I wasn't happy about doing so.
Despite this, when you're fascinated by yourself, you tend to let yourself be the subject of conversation, and sometimes gently push the issue. I have had a terrible habit of just waiting out whatever somebody else has had to say, focusing rapt attention on whatever they were saying so that I could take advantage of any pause to turn the conversation back to me, where it belongs.
Now, I don't do this all the time, and I know it is obnoxious, so I try to be aware of it and wrestle it under control, but this is an area that requires some retraining of habits from me. I don't think I am uniquely despicable in subtly making myself the center of discussion -- no, Carnegie's whole premise is that we all crave and seek that. But he is of the opinion that if we flatter others by giving them our full attention, and do so without faking it, but because we really are interested, the benefits will be enormous.
I have a feeling he's right, but, more than that, letting other people have the spotlight is an important lesson in humility, and one I can afford to make habit. I shouldn't need to constantly reaffirm how awesome I am by seeking the attention of others. I should, instead, have enough confidence in my own awesomeness, if you will excuse the expression, not to need to waste time on it, but instead invest that time in learning about how awesome someone else is.
More from the Bunny Charm School.
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